Amanda Foster

(363) 555-0117

resolvedExt 117

Feb 4, 2026 at 3:25 PM|2m 35s|

Summary

Amanda Foster requested Kevin Brooks (ext 120) be upgraded from Basic User to Office Manager scope. Permission level was updated successfully.

Account Changes

Tool Timeline

0:03

getSubscriberDetails

Found subscriber: Amanda Foster, ext 117

0:55

setUserScope

Ext 120 scope set to Office Manager

Transcript

Ella · 0:00

Thanks for calling Blink Voice Support. How can I help you today?

Caller · 0:05

I need to upgrade Kevin Brooks on extension 120 to office manager so he can manage some settings himself.

Ella · 0:15

I can set that up, Amanda. I'll change extension 120 from Basic User to Office Manager. That'll give them access to manage their own settings and see more options in the portal. Sound good?

Caller · 0:30

Yes, go ahead.

Call Recording

0:542:35