Summary
Lisa Park was concerned her phone wasn't ringing. Checked DND (off) and device status (registered/online). Everything was functioning normally - just a quiet period.
Do Not DisturbTool Timeline
0:03
getSubscriberDetails
Found subscriber: Lisa Park, ext 101
0:18
getDNDStatus
DND is currently OFF
0:30
checkDeviceStatus
Device registered and online
Transcript
Ella · 0:00
Thanks for calling Blink Voice Support. How can I help you today?
Caller · 0:04
My phone hasn't rung in a while and I'm worried something is wrong. Is my do not disturb on?
Ella · 0:10
Let me check, Lisa.
Ella · 0:35
Your do not disturb is actually off, and your phone is showing as connected and online. It looks like everything is working fine - it may just be a quiet afternoon! Is there anything else I can check?
Caller · 0:45
Oh good, I was just being paranoid. Thanks for checking!
Call Recording
0:351:40