Summary
New employee Kevin Brooks needed initial voicemail PIN setup. Reset PIN to temporary value 5518 and advised changing it on first login.
VoicemailTool Timeline
0:03
getSubscriberDetails
Found subscriber: Kevin Brooks, ext 120
0:38
resetVoicemailPIN
PIN reset to 5518
Transcript
Ella · 0:00
Thanks for calling Blink Voice Support. How can I help you today?
Caller · 0:04
Hi, I'm new here and I don't have a PIN for my voicemail. Can you set one up?
Ella · 0:12
Welcome to Blink Voice, Kevin! I can set up a voicemail PIN for you right away.
Ella · 0:44
I've set your temporary PIN to 5-5-1-8. That's five, five, one, eight. When you dial into voicemail the first time, you should change it to something you'll remember. Want me to repeat that?
Caller · 0:55
5-5-1-8, got it. Thanks so much!
Call Recording
0:442:05