Summary
Maria Santos requested number porting for 363-555-0250 from AT&T to Blink Voice. Created support ticket ZD-48272 for the porting team to initiate the process. Typical 7-10 business day timeline communicated.
Account ChangesTool Timeline
0:03
getSubscriberDetails
Found subscriber: Maria Santos, ext 106
2:10
createSupportTicket
Ticket ZD-48272 created
Transcript
Ella · 0:00
Thanks for calling Blink Voice Support. How can I help you today?
Caller · 0:05
We're switching a phone number from our old carrier to Blink Voice. How do we do that?
Ella · 0:15
That's called number porting, Maria. I'll need to get our technical team involved for that process. Let me create a ticket with all the details.
Caller · 0:28
Okay. The number is 363-555-0250 and it's currently with AT&T.
Ella · 0:35
I have 3-6-3, 5-5-5, 0-2-5-0 coming from AT&T. Is that correct?
Caller · 0:42
Yes, that's right.
Support Ticket
Ticket ID
ZD-48272
Priority
normalStatus
openAssigned Group
Number Porting
Call Recording
1:123:25