Summary
John Smith called to quickly enable DND before a board meeting. Confirmed status was off, enabled it. Fast resolution under 2 minutes.
Do Not DisturbTool Timeline
0:03
getSubscriberDetails
Found subscriber: John Smith, ext 104
0:18
getDNDStatus
DND is currently OFF
0:32
enableDND
DND enabled successfully
Transcript
Ella · 0:00
Thanks for calling Blink Voice Support. How can I help you today?
Caller · 0:04
Quick one - can you put my phone on do not disturb? I've got a board meeting in 10 minutes.
Ella · 0:10
Absolutely, John! Let me get that turned on for you right now.
Ella · 0:38
All set! Your do not disturb is on. Calls will go straight to voicemail. Just call us back when you want it turned off. Is there anything else?
Caller · 0:44
Nope, perfect. Thanks!
Call Recording
0:341:38