Summary
David Kim called to check and disable call forwarding that was routing to 363-555-0188. Confirmed the forwarding rule and disabled it so calls would ring his desk phone.
Call ForwardingTool Timeline
0:03
getSubscriberDetails
Found subscriber: David Kim, ext 115
0:20
getAnswerRules
Forwarding active to 3635550188
0:45
disableCallForwarding
Call forwarding disabled
Transcript
Ella · 0:00
Thanks for calling Blink Voice Support. How can I help you today?
Caller · 0:04
Hi, I think my calls are being forwarded somewhere. Can you check and turn it off?
Ella · 0:12
Sure, David! Let me look into that.
Ella · 0:25
Yes, it looks like your calls are currently being forwarded to 363-555-0188. Would you like me to turn that off?
Caller · 0:33
Yeah, I don't need that anymore. Please turn it off.
Ella · 0:50
Done! Your forwarding is turned off and calls will ring your desk phone again. Is there anything else I can help with?
Caller · 0:55
No, thanks!
Call Recording
0:401:55