Summary
Chris Murphy called to disable DND that was accidentally left on from the previous day. Confirmed DND was active and disabled it. Quick resolution.
Do Not DisturbTool Timeline
0:03
getSubscriberDetails
Found subscriber: Chris Murphy, ext 102
0:18
getDNDStatus
DND is currently ON
0:35
disableDND
DND disabled successfully
Transcript
Ella · 0:00
Thanks for calling Blink Voice Support. How can I help you today?
Caller · 0:04
Hey, I think my do not disturb is still on from yesterday. Can you turn it off?
Ella · 0:10
Let me check that for you, Chris.
Ella · 0:22
Yep, it's still turned on. I'll go ahead and disable it so your phone rings normally again. Sound good?
Caller · 0:28
Yes please!
Ella · 0:40
All set! Your do not disturb is off and your phone will ring normally now. Is there anything else I can help with?
Caller · 0:45
Nope, that's it. Thanks!
Call Recording
0:331:35